Finding the correct GoDaddy email settings is the essential first step to connect your custom domain email to any client. As one of the world’s largest domain registrars and web hosting providers, GoDaddy offers different email hosting products to suit various needs. To configure your account in an application like Outlook, Apple Mail, or on your smartphone, you must use the server settings that match your specific plan. This guide provides a definitive walkthrough for both GoDaddy Workspace Email and Microsoft 365 Email to ensure a smooth, error-free setup.
Which GoDaddy Email Plan Do You Have?
Before you can configure your email client, you must know which type of email plan you have with GoDaddy. The company offers two main products, and the server settings for each are completely different. Using the wrong settings is the single most common reason for setup failure.
Identifying Your Email Type: Workspace vs. Microsoft 365
The easiest way to identify your plan is to log in to your GoDaddy account. Navigate to your “My Products” page and look for the “Email & Office” section. The name of your product will be clearly listed.
GoDaddy Workspace Email (sometimes called “Professional Email”) is GoDaddy’s own basic webmail platform. It provides standard email functionality with a custom domain.
Microsoft 365 from GoDaddy is a more feature-rich product powered by Microsoft’s Exchange infrastructure. It offers a larger mailbox, better integration with Office apps, and more advanced features.
You must use the server settings that correspond to the plan you purchased.
GoDaddy Workspace Email Settings
If you have GoDaddy’s standard Workspace Email, you will use the secureserver.net hostnames. These settings are for GoDaddy’s own email infrastructure.
Workspace IMAP Settings (Recommended)
IMAP is the modern standard that synchronizes your email across all your devices, ensuring your inbox is always up-to-date everywhere.
- Server:
imap.secureserver.net - Port:
993 - Encryption:
SSL/TLS - Username: Your full email address
Workspace POP3 Settings (Alternative)
POP3 downloads your emails to a single device. Use this only if you have a specific need for local, offline storage.
- Server:
pop.secureserver.net - Port:
995 - Encryption:
SSL/TLS
Workspace SMTP Settings
These settings are required to send emails from your account through an email client.
- Server:
smtpout.secureserver.net - Port:
465(withSSL/TLS) or587(withSTARTTLS) - Authentication: Required
GoDaddy Microsoft 365 Email Settings
If you have a Microsoft 365 plan from GoDaddy, you will use Microsoft’s office365.com hostnames. Many clients can configure this automatically using the “Exchange” account type.
Microsoft 365 IMAP Settings
Use these settings for manual configuration if the automatic setup fails.
- Server:
outlook.office365.com - Port:
993 - Encryption:
SSL/TLS
Microsoft 365 POP3 Settings
While Exchange is the preferred method, POP3 is available for specific needs.
- Server:
outlook.office365.com - Port:
995 - Encryption:
SSL/TLS
Microsoft 365 SMTP Settings
These settings are used to send email through the Microsoft 365 infrastructure.
- Server:
smtp.office365.com - Port:
587 - Encryption:
STARTTLS
How to Configure GoDaddy Email on Desktop Clients
Setting up your email on a desktop client like Outlook or Thunderbird requires entering the correct server details for your specific plan.
Setting Up GoDaddy Mail in Microsoft Outlook
Outlook is designed to work seamlessly with Microsoft 365 but can be manually configured for any service.
Start by opening Outlook and going to File > Add Account. Enter your email address. If you have Microsoft 365, Outlook will likely detect and configure it automatically. If you have Workspace Email, click “Advanced options,” check “Let me set up my account manually,” and click “Connect.” Choose IMAP.
On the settings screen, enter the correct server names for your plan. For Workspace, use imap.secureserver.net for incoming and smtpout.secureserver.net for outgoing. For a manual M365 setup, use outlook.office365.com and smtp.office365.com. Fill in the correct ports and encryption methods as detailed above, then enter your password to finish.
Configuring GoDaddy in Mozilla Thunderbird
Thunderbird requires a manual setup for both GoDaddy email types.
Open Thunderbird and start the new account wizard. Enter your name, full email address, and password. Click “Continue.” Thunderbird will attempt to find the settings. It will most likely fail or find incorrect ones. Click the “Manual config” button.
On the manual configuration screen, carefully enter the server hostnames, ports, and SSL settings that match your plan (either the secureserver.net or office365.com details). Ensure the Authentication method is set to “Normal password” for both incoming and outgoing servers. Once you have verified all the details, click “Done.”
Integrating GoDaddy with Apple Mail on macOS
Apple Mail has different methods for setting up the two account types.
Open System Settings and go to Internet Accounts. If you have a Microsoft 365 account, the easiest way is to click “Microsoft Exchange.” Follow the prompts to sign in with your email and password, and the account will be configured automatically.
If you have a Workspace Email account, you must click “Add Other Account…” and then “Mail Account.” Enter your credentials and click “Sign In.” The system will fail to verify. On the manual entry screen, input the correct IMAP and SMTP server details (imap.secureserver.net and smtpout.secureserver.net). Click “Sign In” again to complete the setup.
How to Set Up GoDaddy Email on Mobile Devices
Configuring your GoDaddy email on a smartphone is essential for staying connected. The setup process also depends on your email plan.
Adding Your GoDaddy Account to an iPhone or iPad
iOS provides streamlined options for both GoDaddy email products.
Open Settings and go to Mail > Accounts > Add Account. If you have Microsoft 365, choose Microsoft Exchange. Enter your email address and sign in. The setup is automatic and will sync your mail, contacts, and calendar.
If you have Workspace Email, choose Other. Tap “Add Mail Account” and enter your details. On the manual configuration screen, enter the secureserver.net IMAP and SMTP hostnames, usernames, and passwords. Tap “Next” to verify and save the account.
Setting Up GoDaddy Mail on an Android Device
Most Android mail apps, including the Gmail app, can easily connect to either service.
Open your mail app and choose to add a new account. If you have Microsoft 365, select the “Exchange and Office 365” option. Sign in with your email and password for automatic setup.
If you have Workspace Email, you will need to choose the “Other” or “IMAP” option for a manual setup. Carefully enter the secureserver.net server names, ports, and encryption settings for both the incoming and outgoing servers as detailed earlier in this guide.
Troubleshooting Common GoDaddy Email Problems
Most setup errors occur when the wrong server settings are used for the email plan.
Using the Wrong Server Settings
The number one cause of connection failures is a mismatch between the email plan and the settings used. If your client cannot connect, the first thing you must do is log in to your GoDaddy account and confirm if you have Workspace Email or Microsoft 365. Then, ensure every server name in your client’s settings matches the correct plan.
“Cannot Send Mail” (SMTP) Errors
If you can receive mail but not send it, the issue is with your SMTP settings. Confirm you are using the correct outgoing server name for your plan. Most importantly, ensure that SMTP authentication is enabled. Your email client must be configured to log in to the outgoing server with your full email address and password.
Password and Authentication Failures
Always double-check that you have entered your email password correctly. If you have a Microsoft 365 account with Two-Factor Authentication (2FA) enabled, you may need to generate an “app password” from your Microsoft security settings to use in your email client instead of your regular password.
GoDaddy in the Web Hosting and Email Market
GoDaddy is a dominant force in the domain and web services industry, offering a wide range of products for individuals and businesses.
A Giant in Domain and Web Services
As one of the world’s largest domain registrars, GoDaddy has built a massive ecosystem of tools and services around its core offering. Its history and scale are well-documented on its GoDaddy. The company provides an all-in-one platform for establishing an online presence.
- Domains: Domain name registration, transfers, and management.
- Websites + Hosting: Website builders, web hosting, and managed WordPress.
- Email & Marketing: Professional email, digital marketing tools, and productivity solutions.
How GoDaddy Email Compares to Other Hosts
GoDaddy’s model of bundling email with domains and hosting is common in the industry. Its offerings are competitive with other major hosting companies, such as the services detailed in these Bluehost email settings. It provides a more integrated, all-in-one experience compared to specialized providers like the one in this Rackspace email settings guide. For users accustomed to smaller or regional hosts, the scale of GoDaddy’s platform may differ from services in guides like these Execulink email settings.
Professional Email vs. Free Webmail
A key reason to use a GoDaddy email plan is to have a professional email address at your own domain. This conveys a level of credibility and trust that free services cannot match. While the free web-based email providers are fine for personal use, a business communicating through an address from an AOL Mail overview or a Yahoo Mail guide can appear less professional to potential customers.
Frequently Asked Questions
1. What are the GoDaddy email settings for iPhone?
This depends entirely on your email plan. If you have a Microsoft 365 plan, the easiest method is to go to Settings > Mail > Accounts > Add Account and choose “Microsoft Exchange” for an automatic setup. If you have a GoDaddy Workspace plan, you must choose “Other” and manually enter the IMAP server (imap.secureserver.net) and SMTP server (smtpout.secureserver.net).
2. I can receive emails from GoDaddy but cannot send them. How do I fix this?
This is an SMTP (outgoing server) issue. First, ensure you are using the correct outgoing server name for your plan: smtpout.secureserver.net for Workspace or smtp.office365.com for Microsoft 365. The most critical step is to verify that SMTP authentication is enabled in your client’s settings and that it is configured to use your full email address and password.
3. Why am I getting a security certificate warning?
This typically happens with GoDaddy Workspace email if you use a server name like mail.yourdomain.com. The SSL certificate is not issued to your personal domain, causing a mismatch warning. To fix this, you must use GoDaddy’s universal secure server names (imap.secureserver.net, pop.secureserver.net, and smtpout.secureserver.net), as the certificate correctly matches them.
4. How do I find out if I have GoDaddy Workspace or Microsoft 365 email?
Log in to your GoDaddy account and navigate to your “My Products” page. Find the “Email & Office” section. The product name will be clearly displayed. “Professional Email” or “Workspace Email” refers to their standard plan, while “Microsoft 365 Email” refers to the Microsoft-powered plan.
5. What is the difference between secureserver.net and outlook.office365.com?
secureserver.net is the hostname for GoDaddy’s proprietary Workspace email platform. outlook.office365.com is the hostname for Microsoft’s 365 and Exchange email platform. You must use the server address that corresponds to the specific email product you purchased from GoDaddy for your settings to work correctly.
Final Thought
Configuring your GoDaddy email in a client is straightforward once you know which plan you have. The most important step is to first identify whether you are using Workspace Email or Microsoft 365, as this determines which set of server settings you need to use. Taking a moment to verify your plan in your GoDaddy dashboard will prevent nearly all common setup issues. Using a professional email address at your own domain is a powerful way to build your brand’s credibility and create a trustworthy impression with every message you send.
